Privacy Policy

Who We Are

RALsearch.com is a senior transition platform that helps families locate assisted living communities, residential assisted living homes, memory care options, independent living communities, and related senior services. We may also assist with real estate sales, moving coordination, estate liquidation, financial transition resources, and senior relocation services.

Information We Collect

Information You Provide

We may collect:

• Name
• Email address
• Telephone number
• Mailing address
• City and state
• Senior care preferences
• Care requirements
• Housing needs
• Real estate information
• Family contact information
• Information submitted through contact forms
• Information provided during phone calls or consultations

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referral sources
• Time spent on pages
• Website interactions
• Cookie identifiers

Information From Third Parties

We may receive information from:

• Referral partners
• Care providers
• Real estate professionals
• Marketing partners
• Publicly available sources

How We Use Information

We use information to:

• Provide senior housing recommendations
• Connect families with care providers
• Facilitate senior transition services
• Coordinate real estate-related services
• Respond to inquiries
• Improve website performance
• Send requested information
• Provide customer support
• Analyze website traffic
• Prevent fraud and misuse
• Comply with legal obligations

How Information Is Shared

We may share information with:

Senior Care Providers

Information may be shared with assisted living communities, residential assisted living homes, memory care communities, independent living communities, and other providers selected to meet your needs.

Service Partners

Information may be shared with:

• Real estate professionals
• Moving companies
• Estate liquidation providers
• Financial service partners
• Senior transition specialists

Service Providers

We may use third-party vendors to assist with:

• Website hosting
• CRM systems
• Marketing automation
• Email communications
• Analytics
• Customer support

Legal Requirements

We may disclose information when required by law or when necessary to:

• Comply with legal obligations
• Protect our rights
• Prevent fraud
• Protect users and the public

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyze visitor behavior
• Measure advertising performance
• Personalize user experiences

Users may adjust browser settings to refuse cookies, although certain website features may not function properly.

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage can be guaranteed 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children's Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect information from children.

Your Privacy Rights

Depending on your state of residence, you may have rights to:

• Access personal information
• Correct inaccurate information
• Delete personal information
• Request information about data sharing
• Opt out of certain marketing communications

Requests may be submitted through the contact information below.

Contact Us

RALsearch.com

Email: privacy@ralsearch.com

Website: RALsearch.com